My remote doesn't work [Article]
If it is a millivolt remote control, try the following: 1) Replace the batteries in both the remote (transmitter) and receiver (black box) 2) Be sure the valve knob is turned to the "ON" p
Gas log safety pilot kit will not light? [Article]
Be sure that the inlet and outlet are connected in the correct locations. Remove the heat shield for the gas valve and verify per the arrows on the valve. Inlet (Arrow pointing into the
Installing glass in a C or CXF Burner [Article]
When installing a C (Custom Pan Burner) or CXF (Custom Embers Pan Burner), we suggest the following: Installing Indoors with Natural Gas: Place sand under baffle plates and cover burner tubes,
Why is the Custom Pan Burner (CS) supplied without an orifice? [Article]
The
orifice
is a flow restrictor that limits the maximum amount of gas
that can flow to the burner. When
How to install multiple remote units at one installation. [Article]
Whenever
someone has two remotes and two appliances, and one or bot
Can your manual safety pilot be used outside in an environment that reaches -20 ... [Article]
The manufacturer’s specified operating temperature range for the valves used in the SPK3E, RMC1E and RPK3E is 0ºF to 225 ºF.
Set Sizing for a See-Through Fireplace [Article]
QUESTION: How do you size a log set for a see-through fireplace?