How do I clean the soot off my vented gas logs? [Article]
The easiest way to clean off most of the soot is to light off the gas logs, allow approximately 15 minutes to heat and while they are burning lightly spray with a water bottle. Allow a few minute
THR-2R ON/OFF Remote Transmitter with Thermostat Feature - For use with "EA... [Article]
The instruction manual for item #THR-2R is in the "Attachments" below.
My remote doesn't work [Article]
If it is a millivolt remote control, try the following: 1) Replace... Be sure the valve knob is turned to the "ON" p
How do I replace the battery in my grill? [Article]
...nt types of battery systems on our grills. See below: Solaire Anywhere Portable - Unscrew push button and replace battery (AAA)
Rear rotisserie burner will not stay lit, what should I do? [Article]
First, check to see if the rear electrode prongs are sparking? If not, align prongs to 1/8" gap between prongs and between burner tile and prongs. Also, replace the battery for the ignition
My grill turns off on low, what is wrong? [Article]
...ctions for this can be found inside the Care and Use Manual for your grill. If you do not have the manual you are welcom
Replacing a AA to a AAA battery system push button igniter on Solaire 27G or 27G... [Article]
When replacing a AA push button battery system with a AAA push button battery system (SOL-2859R), you may need to remove the metal flange that the original system was bolted. Fix: Remove push but
Why is the Custom Pan Burner (CS) supplied without an orifice? [Article]
The
orifice
is a flow restrictor that limits the maximum amount of gas
that can flow to the burner. When
Use Solaire Anywhere with Hood Down? [Article]
Do all of your vented gas logs have a certification? [Article]
Although many of our
sets are listed, the
How to install multiple remote units at one installation. [Article]
Whenever
someone has two remotes and two appliances, and one or bot
If I need to replace an ignition part on my grill, what should I do? [Article]
You are welcome to purchase a replacement part on our online store: www.rasmussen.biz. or contact us at (562) 696-8718 Note: If calling for a part, please have the model number (found on the care a
Can your manual safety pilot be used outside in an environment that reaches -20 ... [Article]
...17;s specified operating temperature range for the valves used in the SPK3E, RMC1E and RPK3E is 0ºF to 225 ºF.
Old Vent-Free Set (New To Us) [Article]
QUESTION: We just moved into a house that has one of your Chillbuster Vent-free Gas Log sets. The previous homeowner did not le
Set Sizing for a See-Through Fireplace [Article]
QUESTION: How do you size a log set for a see-through fireplace?
Hot Dogs on Solaire Anywhere [Article]
QUESTION: Hi there. I have the Solaire Anywhere which works fine for most of my needs it is not so good for other items such as
Cleaning the Grilling Grates [Article]
Retrofit Solaire Infrared Burner to Another Manufacturer's Grill? [Article]